OCN > OCN ADSL "FLET'S"


OCN ADSL "FLET'S"

Service Details

OCN ADSL "FLET'S" is the service using ADSL provided by NTT EAST/NTT WEST.
This service is available in broad area.
Since ADSL uses a current phone line, any interior/exterior wiring works won't be required if you already have a telephone line in your residence.

If your residence don't have an analog phone line or a phone jack, additional wiring work is required beforehand.

Steps to get started with OCN ADSL "FLET'S"

You need to sign up for FLET'S ADSL of NTT EAST/NTT WEST besides OCN ADSL "FLET'S".
By signing up through the OCN website, applications for OCN and NTT EAST/NTT WEST will be processed together.

STEP 1

Confirm the terms of service and operating requirements before signing-up.

STEP 2

Check the Service Area.

STEP 3

Sign up for OCN ADSL "FLET'S".

Before you place your order

Service Line

Please read the information at:

User Network Interface

Please read the information at:

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Charges

Initial Cost

(Price before tax)

Charges
NTT Subscription Fee NTT Installation Fee Total
Shared ADSL Line (Type 1) ¥800 ¥3,050 ¥3,850
Dedicated ADSL Line (Type 2) ¥2,200 ¥3,000

The initial costs are based on the NTT EAST/NTT WEST initial installation fee applied to the connection work at the NTT central office that does not require other work such as wiring at the customer's premises. Installation costs may vary by complexity of installation.

Shared ADSL Line (Type 1) shares a line with your current landline phone. You will be charged service charges for your landline phone.

Dedicated ADSL Line (Type 2) does not share a line with a landline phone, and uses a dedicated ADSL line. No installation fee is required (phone/FAX cannot be used simultaneously on this line).

The initial cost above is an example for the common case of starting FLET'S ADSL service, and the ADSL modem needs to be installed and configured by subscribers.
The price may vary depending on the installation works required for your specific needs.

For Dedicated ADSL Line (Type 2), an additional ¥10,500 (excl. tax) applies to the on-site installation (however, the price may vary by complexity of installation).

Fees and charges associated with all services provided are calculated with tax and billed per OCN customer number (a code with the prefix 'N' followed by a 10-digit number, phone number, etc.). If the total amount includes a fraction of a yen, the fraction is rounded down to the lower whole yen.

Monthly Charges

NTT EAST: Shared ADSL Line (Type 1)

NTT landline phone required.

"More III"

Maximum Downstream Speed 47 Mbps*1
Maximum Upstream Speed 5 Mbps*1

"Entry (1M Type)"

Maximum Downstream Speed 1 Mbps*1
Maximum Upstream Speed 512 kbps*1

(Price before tax)

Pricing
Plan IP Phone
(OCN .Phone 300)
OCN ADSL "FLET'S" monthly access charge NTT "FLET'S ADSL" service charge Equipment rental fee for modem etc. OCN .Phone 300 monthly service fee Monthly Total*2
More III Without IP Phone ¥1,200 ¥2,520 ¥540 ¥0 ¥4,260
With IP Phone ¥300 ¥4,560
Entry (1M Type)*3 Without IP Phone ¥1,200 ¥1,600 ¥490 ¥0 ¥3,290
With IP Phone ¥300 ¥3,590

NTT EAST: Dedicated ADSL Line (Type 2)

NTT landline phone NOT required.

"More III"

Maximum Downstream Speed 47 Mbps*1
Maximum Upstream Speed 5 Mbps*1

"Entry (1M Type)"*3

Maximum Downstream Speed 1 Mbps*1
Maximum Upstream Speed 512 kbps*1

(Price before tax)

Charges
Plan IP Phone
(OCN .Phone 300)
OCN ADSL "FLET'S" monthly access charge NTT "FLET'S ADSL" service charge Equipment rental fee for modem etc. OCN .Phone 300 monthly service fee Monthly Total*2
More III Without IP Phone ¥1,200 ¥5,050 ¥490 ¥0 ¥6,740
With IP Phone ¥300 ¥7,040
Entry (1M Type)*3 Without IP Phone ¥1,200 ¥2,950 ¥440 ¥0 ¥4,590
With IP Phone ¥300 ¥4,890

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NTT WEST: Shared ADSL Line (Type1)

NTT landline phone required.

"More Special"

Maximum Downstream Speed 44 - 47 Mbps*1
Maximum Upstream Speed 5 Mbps*1

"1.5M Plan"

Maximum Downstream Speed 1.5 Mbps*1
Maximum Upstream Speed 512 kbps*1

(Price before tax)

Charges
Plan IP Phone
(OCN .Phone 300)
OCN ADSL "FLET'S" monthly access charge NTT "FLET'S ADSL" service charge Equipment rental fee for modem etc. OCN .Phone 300 monthly service fee Monthly Total*2
More Special Without IP Phone ¥1,200 ¥2,413 ¥490 ¥0 ¥4,103
With IP Phone ¥300 ¥4,403
1.5M Plan Without IP Phone ¥1,200 ¥2,187 ¥490 ¥0 ¥3,877
With IP Phone ¥300 ¥4,177

NTT WEST: Dedicated ADSL Line (Type2)

NTT landline phone NOT required.

"More Special"

Maximum Downstream Speed 44 - 47 Mbps*1
Maximum Upstream Speed 5 Mbps*1

"1.5M Plan"

Maximum Downstream Speed 1.5 Mbps*1
Maximum Upstream Speed 512 kbps*1

(Price before tax)

Charges
Plan IP Phone
(OCN .Phone 300)
OCN ADSL "FLET'S" monthly access charge NTT "FLET'S ADSL" service charge Equipment rental fee for modem etc. OCN .Phone 300 monthly service fee Monthly Total*2
More Special Without IP Phone ¥1,200 ¥4,455 ¥440 ¥0 ¥6,095
With IP Phone ¥300 ¥6,395
1.5M Plan Without IP Phone ¥1,200 ¥4,095 ¥440 ¥0 ¥5,735
With IP Phone ¥300 ¥6,035

*1Connection speeds are on a best effort basis. To achieve over 100 Mbps, an environment (e.g., LAN card, LAN cable, PC, device) that supports Gigabit Ethernet (1000BASE-T) is required. Internet speed may vary significantly by customer's environment (e.g., capability of computer, function/capability of equipment such as hub and router, type of LAN cable, transmission system within multi-unit building, signal interference), heavy traffic on the line and the time of day.

*2Prices includes OCN monthly access charge, NTT EAST/NTT WEST "FLET'S ADSL" service charge and monthly equipment rental fee for modem etc.
"FLET'S ADSL" service charge for Type 1(shared phone type) is a price after the MyLINE Set discount from NTT EAST/NTT WEST (excluding NTT EAST's "Entry (1M Type)"). The price applies when both your "in-city calls" and "in-prefecture out-of-city calls" are registered for MyLINE plus with NTT EAST/NTT WEST.
In addition to above, signing up for "FLET'S Atto (amazing) DISCOUNT" is also required in NTT WEST area (Canceling the service within 2 years will result in a termination fee of ¥3,500 - ¥10,000 (excl. tax) that varies by type and period of service to be paid to NTT WEST). Ask NTT EAST/NTT WEST for details.
An additional ¥60 (excl. tax) fee will apply to the internal wiring rental from NTT EAST/NTT WEST.

*3NTT EAST's "Entry (1M Type) is not available for business customers.

NTT EAST/NTT WEST provides more FLET'S ADSL services other than stated above that can be used with OCN services.

Payment

Payment for OCN services is by "Direct Debit from Bank Account" or "Credit Card Payment".
Follow the instructions in the "OCN Setup Guide" enclosed with your account information documents to set up your payment method within 1 month*1.

If you choose to receive "Billing Statement" or "Direct Debit Notification/Receipt" in the mail, there will be a ¥100 (excl. tax) processing fee for each document*2.

*1Allow approximately 2 months for direct debit payment to be processed.

*2If you are newly signing up with OCN, the fee will be waived during the processing period of your payment method (for the first 4 months of your service).

For details about payment options, see the link below.

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Terms and Conditions

Service

  • OCN ADSL "FLET'S" service requires subscription to "FLET'S ADSL" with NTT EAST/NTT WEST AND subscription to OCN ADSL "FLET'S" with NTT Communications. You will be billed monthly service charges for NTT EAST/NTT WEST "FLET'S ADSL" service in addition to OCN service charges.

  • Service includes access to "Xi" (crossy) Data Taiou Access Point, FOMA Packet Taiou Teigaku Access Point and OCN HOT SPOT access points (additional connection charges applies to access the access points). The following access points are not available: Analog/ISDN, AIR-EDGE and PIAFS.

  • The communication speed will vary depending on the network traffic and ADSL line condition, and the speed is not guaranteed.

  • You cannot connect from multiple locations with the single ID simultaneously.

Requirements

  • This service cannot be used with ISDN line. Make sure to confirm the terms of service and operating requirements of "FLET'S ADSL" before signing-up.
    Please refer the web site of NTT EAST/NTT WEST for details.

  • Upon using FLET'S ADSL service, the communication speed on ADSL may be degraded or the connection may be disconnected before/after the service starts.

  • The service areas are basically the same as FLET'S ADSL provided by NTT EAST/NTT WEST. However, the service may not be available even if you are in the service area.

  • OCN .Phone Office cannot be used with OCN ADSL "FLET'S" 1.5M/Entry (1M) plan due to the insufficient band efficiency.

Internet Connection

  • The user interface for the FLET'S ADSL is 10BASE-T, 100BSE-TX or USB.

  • Speeds are on a best-effort basis. All network equipment such as Ethernet cables and computers needs to support Gigabit Ethernet (1000BASE-T) to achieve higher speeds over 100 Mbps. Actual Internet speeds may drop significantly depending on your network environment (e.g. specifications and capabilities of computers and equipment such as hubs and routers, types of Ethernet cable; if in multi-dwelling buildings, transmission system and signal interference), network congestion and the time of day.

  • For details and types of available ADSL modems, please contact NTT EAST/NTT WEST.

  • A "050 IP Phone device" is required for the IP phone "OCN .Phone 300 / OCN .Phone". If you prefer not to have OCN arrange your FLET'S line order with NTT EAST/NTT WEST for you, make sure you contact Customer's Front (Toll free: 0120-506506) to request a "050 IP Phone device". OCN will pass your request to NTT EAST/NTT WEST and have them contact you regarding the arrangement / exchange of a "050 IP Phone device" (Make sure you let them know if you use "OCN .Phone 300 / OCN .Phone" with "Hikari Denwa".)

  • FLET'S ADSL uses PPPoE (PPP over Ether) communication protocol, and the PPPoE compatible communication software (FLET'S Connection Tool) is required.

  • The "FLET'S Connection Tool (CD-ROM)" will be sent to you from NTT EAST/NTT WEST after you sign up for "FLET'S ADSL". The service will be available after the software is installed on your computer.
    If you use "OCN .Phone 300 / OCN .Phone" or non-Japanese OS, do not use the PPPoE driver software "FLET'S Connection Tool (CD-ROM)". Instead, refer to the instruction manual enclosed with your IP phone device from NTT EAST/NTT WEST or to their web sites.
    Ask NTT EAST/NTT WEST for details.

  • This plan uses "dynamic method" as used in most dial up connections, where a global IP address is assigned to each device you use on a network for the duration of its connection. "OCN ADSL Service (F)" is also available for customers in need of a static IP address. Combining "OCN ADSL Service (F)" with "OCN Hosting Service" (an additional fee required) that provides a server on the OCN network enables you to manage your website and Email with your own domain name without installing a server on the client-side network. See the links below for details and pricing.

  • You will need to enter your Authentication ID and Password every time you make a connection. OCN authentication ID and authentication password will be notified you at the time service starts.

  • Multiple computers cannot share a single Internet connection.
    When you share a connection with multiple computers, you will need to connect an ADSL modem with a router with PPPoE (PPP over Ethernet) and NAT.
    Please contact NTT EAST/NTT WEST / manufacturer for details.

  • "OCN .Phone 300 / OCN .Phone" requires a "050 IP phone device" supplied by NTT EAST/NTT WEST.
    Make sure you order the device from NTT EAST/NTT WEST.

  • The customers who are using IV-110SN or DN-C200NC, the maximum interface speed is 10 Mbps. If you wish the speed to be more than 10 Mbps, please ask NTT EAST/NTT WEST for 050 IP Phone compatible devices.

Switching from Another OCN Access Plan (OCN Dial Access, OCN Hikari "FLET'S" etc.,) to OCN ADSL "FELT'S"

  • If you request to change your plan online, this service will be available for use in 3 days after you submit the request. Charges for this service will apply from the next month after you submit your request.

    If the month of the date 3 days after your change order date changes to the next month, the service will be available for use on the first date of the new month. If you submit your plan change request in a paper form, the service will be available for use once you receive your account information in the mail.

  • You can keep using the same Email address and web account for Page ON after the change of the service.

Charges

  • Monthly access charge will be waived for the service commencement month (however, if you change from other plan, you will be charged for the basic monthly charge of the previous plan).

  • You will be charged for OCN FLET'S ADSL from the first connection made via FLET'S line provided by NTT EAST/NTT WEST to OCN.
    If you change to this plan, you will be charged from the first date of next month after the first connection made via FLET'S line provided by NTT EAST/NTT WEST to OCN.

    Even if there's no connection established, the service will be automatically charged after the certain period of time.

  • If you cancel this plan, your final bill will not be prorated. However if you change this plan to another access plan, charges for your new plan will apply from the next billing cycle after cancellation of service.

  • Even if your total monthly usage is 0 hour, you will have to pay the monthly access charge.

  • If you are in the NTT WEST area, subscription to "FLET'S Atto Discount is also required (an early termination fee, ¥3,500 (excl. tax)–¥10,000 (excl. tax) according to type and service period of your service, will apply if you cancel your service before the end of 2-year term. Please ask NTT WEST for for further information.

  • If you cancel your order prior to installation, you will not incur charges such as monthly access charge. However, you may incur charges if you cancel your order immediately prior to installation or order and cancel multiple times.

  • Payment for OCN services is by "Direct Debit from Bank Account" or "Credit Card Payment".
    Follow the instructions in the "OCN Setup Guide" enclosed with your account information documents to set up your payment method within 1 month*1.

If you choose to receive "Billing Statement" or "Direct Debit Notification/Receipt" in the mail, there will be a ¥100 (excl. tax) processing fee for each document*2.

*1Allow approximately 2 months for direct debit payment to be processed.

*2If you are newly signing up with OCN, the fee will be waived during the processing period of your payment method (for the first 4 months of your service).

For details about payment options, see the link below.

Other

  • Restriction on Excessive Data Transfer
    We impose a restriction on heavy data users who upload 30 GB or more data per day. If your data usage exceeds the daily limit, you will be asked to observe the daily limit. If you continue to upload data in excess of the limit after receiving the notice, we may suspended or terminate your service.

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FAQ

View commonly asked questions about OCN ADSL "FLET'S" to find out how to use, pay and more:

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Internet Connection Service

OCN Hikari (Fiber Optic)

OCN Mobile

OCN ADSL

Optional Service

Customer Service